Privacy Policy
We value your privacy and strive to keep your personal information confidential. This privacy policy applies to all the products and services we offer and explains how we collect, use, and disclose your personal information. In adhering to the above requirements, we ensure that our employees comply with the strictest security and confidentiality standards.
A1. Personal Data Collection
A.1.1 We value your privacy and have taken measures to ensure that we do not collect more information from you than is necessary to provide you with products and/or services and/or to manage your account.
A.1.2 When you browse our website and use our services, including applying to become our member, we may ask you to provide personal information. The personal information we may request includes, but is not limited to: title, name, phone number, email address ("Personal Information"), and address.
A.1.3 Please note that you must provide certain categories of personal information (as specified at the time of collection). If you fail to provide any personal information marked as mandatory, we may not be able to provide you with our products or services (including registering you as our member).
A2. Use and Disclosure of Personal Data
A.2.1
By providing us with any personal data, you authorize us to collect, retain, and use your personal data for the following purposes:
- To process your membership application for any of our programs, and to maintain and manage your membership under any of our programs;
- Confirm your identity;
- Delivery service is available;
- We offer you rewards, birthday offers, vouchers or services under any of our programs or sweepstakes;
- We provide customer service to you and respond to your inquiries, comments or requests;
- To conduct research or statistical analysis to improve our products and services, and for marketing and promotion purposes;
A.2.2
You agree that we may disclose and transfer (whether in Hong Kong, Macau, or overseas) your personal data to third-party service providers engaged by us for the following services:
(a) Data input service;
(b) Manage customer database services;
(c) Customer contact services (and the service provider may contact you regarding promotional activities, product rewards, vouchers and reward redemption letters, and customer service) and
(d) Secure data processing services (“Third-party service providers”).
These third-party service providers are obligated to maintain confidentiality with respect to us and are only permitted to use your personal data for the purposes specified in Section A.2.1 above, and not for their own purposes (including direct marketing).
A.2.3
When necessary, we may disclose and transfer your personal data (whether in Hong Kong, Macau, or overseas) for the purposes specified in the above section A.2.1(i) to our employed professional advisors, law enforcement agencies, insurance companies, government and regulatory bodies, and other organizations.
A.2.4
We may provide aggregate data to third parties for different purposes (including marketing and promotion) in a manner that does not identify you, and we may use this data to better understand your needs and improve and adjust our products and services.
A.2.5
For any purpose mentioned in section A.2.1 above or in connection with such purposes, any personal data you provide will be retained by us and may be accessed by our authorized employees, any third-party service providers we employ, and the third parties mentioned in section A.2.3 above.
B. Confidential
B.1 The personal data of our members, customers and visitors to our website will be kept confidential in accordance with this privacy policy.
B.2 Except for personal data, any questions, comments, suggestions, or information sent or posted by visitors on our website or any part thereof shall be considered voluntarily provided to us on a non-confidential and non-proprietary basis. We reserve the right to freely use, copy, disclose, transmit, publish, broadcast, and/or post such information elsewhere, including providing such information to any affiliated companies for the development, manufacturing, and promotion of products and services, and to meet customer needs.
C. Security of personal data
C.1 We will make every reasonable effort to ensure that all personal data we hold is stored in a secure and safe location, and that only authorized employees or authorized third-party service providers have access to it.
C.2 Please note that any system has the potential to be breached, and any information provided on the internet is not completely secure. Therefore, we cannot guarantee the security of any information you transmit to us through this website or receive from us over the internet.